BASIC PEER MEDIATION:
Conflict Resolution in Schools

In peer mediation programs, selected students are trained to serve as neutral third parties to mediate disputes among their peers. The escalation of conflicts and, consequently, the need for serious disciplinary action are often averted when peer mediators help other students to communicate and find resolution to their conflicts. Peer mediators are respected because they honor the problem solving process as well as honor their peers in the dispute by the way they conduct the mediation session.

Peer mediation programs succeed because of particular qualities students bring to these programs. Students are able to connect with their peers in ways that adults cannot; peer mediators are capable of framing disputes in the perspective, language and attitudes of youth, making the process age appropriate; students perceive peer mediation as a way to talk out problems without the fear of an authoritative adult judging their behavior, thoughts or feelings; the self-empowering htmlects of the mediation process appeals to youth and fosters self-esteem and self-discipline; and when students generate their own solutions to problems, they feel in control of their lives and are committed to the plans of action that they have created to address their problems.

Peer mediation programs:

• teach students to view conflict as a natural part of life

• teach students to solve their own problems through improved communication, critical thinking and negotiation skills

• reduce the time teachers and administrators spend on discipline

• reduce the number of detentions and suspensions

• promote intercultural understanding

• foster a climate within the school that is conducive to learning
 

This workshop explores the development of peer mediation programs in schools. It will teach the peer mediation process which involves: understanding origins and responses to conflict, role of the mediator, communication skills and anger management, and the six-step process used to resolve disputes. This training equips educators with the knowledge and skills to plan, implement (including training of peer mediators) and maintain a peer mediation program for the school.

Participants will receive in-depth training through active involvement in conflict simulations, discussions and presentation. This in-depth training is in the foundation philosophy necessary to understand the efficacy of conflict resolution principles and in the processes and skills of conflict resolution necessary to implement and maintain an effective peer mediation program.

 

Participants will receive Peer Mediation: Conflict Resolution in Schools by Schrumpf, Crawford and Bodine (Research Press, Revised Edition, 1997).